by888 is proud to serve players across Karachi, Lahore, Islamabad, and Faisalabad — and we take our duty of care towards every one of them seriously. Online gaming should be an enjoyable pastime, not a source of financial stress or personal harm. This page sets out the tools, policies, and resources by888 provides to help you maintain a healthy, balanced relationship with gaming at every stage of your journey on our platform.
Age Restriction — Non-Negotiable.
The by888 platform is accessible exclusively to individuals who are at least 21 years of age. This is a hard requirement enforced through mandatory KYC identity verification for all accounts. No exceptions are made, regardless of the gaming product or market involved.
Every by888 account comes with a full suite of responsible gaming controls accessible directly from your dashboard — no waiting, no approval required for protective measures.
Set a maximum daily, weekly, or monthly deposit amount in PKR to ensure you never deposit more than you intend to. Limit reductions take effect immediately. If you increase a limit, by888 applies a mandatory 24-hour cooling-off period before the higher limit activates — giving you time to reconsider. You can set limits as low as Rs 500 per day if you prefer a conservative approach.
Define the maximum amount you are comfortable losing across a defined period. Once your cumulative losses reach the threshold you have set, by888 will temporarily prevent further wagering until the limit period resets. This is one of the most effective tools available for maintaining financial discipline on the platform without requiring full account suspension.
It is surprisingly easy to lose track of time when gaming, particularly during live PSL matches or fast-paced slots sessions. Configure by888 to send you an on-screen notification after a defined session duration — 30 minutes, 1 hour, or any custom interval. The reminder is a gentle prompt to pause, take a break, and reassess whether you want to continue your session.
If you feel you need a short break from gaming without permanently closing your account, request a cool-off period of between 24 hours and 90 days. During a cool-off, your by888 account is suspended — no login, no deposits, no betting is possible. The cool-off cannot be cancelled once initiated, ensuring it serves its intended protective purpose without weakening your resolve.
Self-exclusion is the strongest tool available to players who need to stop gaming entirely. Once activated, your by888 account is permanently and irreversibly closed, you are added to by888's self-exclusion register, and all marketing communications from by888 are halted. Self-exclusion can be requested at any time via live chat and takes effect immediately upon by888's confirmation.
Beyond player-initiated tools, by888 actively monitors platform behaviour for indicators consistent with problem gambling — including rapid bet escalation, unusually long sessions, repeated deposit-withdraw-deposit patterns, and significant deviation from a player's historical gaming profile. Where concerning patterns are detected, by888 may reach out proactively or apply temporary protective measures in line with our licensing obligations.
Self-exclusion is the right choice for players who recognise they need a firm, non-reversible boundary. by888 offers three levels of self-exclusion to match different needs.
A temporary account suspension of 30 to 90 days. Suitable for players who want to take a meaningful pause and reflect on their gaming habits without permanently closing their account. During this period, all gaming activity, deposits, and marketing communications are blocked. The suspension cannot be reversed once activated.
30 – 90 DaysAn exclusion period of 6 months to 5 years. Recommended for players who recognise a more serious pattern of problematic gaming and want a longer structural boundary. by888 adds your details to its extended exclusion register, and your account cannot be reinstated until the full exclusion period has elapsed and a formal review is completed.
6 Months – 5 YearsA permanent and irreversible closure of your by888 account. No future reinstatement is possible under any circumstances. by888 retains your information on its permanent exclusion register and will reject any future registration attempts associated with your identity. This is the right choice for players who are committed to stopping online gaming entirely.
Permanent — No ReversalHow to Request Self-Exclusion: Contact by888's support team via live chat at any time of day or night. State clearly that you wish to self-exclude and specify the duration you are requesting. by888's team will process the request immediately and confirm the exclusion in writing. All pending bets will be settled normally, and any eligible withdrawable balance will be returned to your verified payment method within the standard processing timeframe.
Problem gambling often develops gradually and can be difficult to recognise in yourself. Awareness is the first and most important step. The following signs are commonly associated with a gambling habit that has moved beyond healthy entertainment. If several of these descriptions sound familiar to you — or to someone you know — it is time to seek support.
Recognising these patterns in yourself is not a sign of weakness — it is an act of self-awareness that takes genuine courage. by888's self-exclusion and limit tools are available around the clock, and our support team is here 24/7 to help you take the first step towards regaining control without judgement.
Spending more money on gaming than you originally planned or can afford to lose
Chasing losses — continuing to play in an attempt to recover money already lost
Feeling anxious, irritable, or restless when not actively gaming
Lying to family members or friends about the amount of time or money spent gaming
Borrowing money — from family, friends, or credit facilities — to fund gaming activity
Neglecting work, education, or family responsibilities due to the time spent gaming
Using gaming as a primary way to cope with stress, depression, or difficult emotions
Feeling unable to stop gaming even when you genuinely want to
Increasing bet sizes progressively to maintain the same level of excitement
Experiencing financial difficulties — unpaid bills, overdue rent — as a direct result of gaming
Read through these questions honestly. If you answer "yes" to three or more, by888 strongly recommends using our deposit limit or cool-off tools, or contacting our support team to discuss your options.
Have you ever spent more on gaming than you decided in advance you would?
Have you ever continued to play after losing money in the hope of winning it back?
Has anyone close to you — a parent, spouse, or close friend — expressed concern about your gaming?
Have you ever missed work, studies, or a family commitment because of gaming?
Have you ever borrowed money or sold something to finance your gaming?
Do you feel a sense of guilt or shame after a gaming session that went longer or cost more than you intended?
Has gaming ever made you feel that you are losing control of your finances?
Have you tried to cut back on gaming and found it more difficult than expected?
Every by888 account holder must be at least 21 years of age. This is verified through mandatory KYC identity checks — no exceptions.
Protecting minors from exposure to online gaming is one of by888's most fundamental obligations. The 21+ minimum age requirement is enforced at multiple points throughout the player lifecycle — it is not simply a registration declaration that is accepted without verification. Here is exactly how by888 implements this policy:
Setting up your safety limits takes less than two minutes and is available from any device — desktop or mobile. Here is exactly how to do it.
Access the by888 platform and log in using your registered credentials. If you have not yet created an account, registration takes under three minutes — and responsible gaming settings are available from the moment your account is active.
Click on your account profile icon in the top right corner of the by888 interface. From the dropdown menu, select "Account Settings" or "Responsible Gaming" — both paths lead to the same player safety dashboard where all limits and tools are managed.
The responsible gaming dashboard displays all available tools: deposit limits, loss limits, session time reminders, cool-off periods, and self-exclusion. Each tool has a clear description and input interface. Choose the tool that is right for your situation — you can activate multiple tools simultaneously for layered protection.
Enter your chosen limit amount or time duration and confirm your selection. Protective measures — including deposit limit reductions, loss limits, cool-off periods, and self-exclusion — take effect immediately upon confirmation. Limit increases involve a mandatory 24-hour delay to prevent impulsive reversals during emotionally charged moments.
If you are unsure which tool to use, or if you want to request self-exclusion directly without navigating the dashboard yourself, contact by888's live support team via the chat icon on the by888 website. Our team is available around the clock and will help you set up the appropriate protections without judgement or delay.
At by888, responsible gaming is not a legal footnote — it is built into the way we operate. From Karachi to Lahore, from Islamabad to Faisalabad, the players who choose by888 deserve a platform that respects their wellbeing as much as it values their business. This is the standard we hold ourselves to every single day.
We know that the thrill of a live PSL match bet or a big slot win can be genuinely exciting — and there is nothing wrong with enjoying online gaming as a form of entertainment. The problems only arise when gaming stops being a choice and starts feeling like a compulsion. by888 is committed to ensuring our platform provides every possible resource to help players stay on the right side of that line.
Our responsible gaming framework operates under internationally recognised licensing standards. This means that by888 is externally accountable for meeting responsible gaming obligations — not just to our players, but to our licensing authority. We conduct regular internal audits of our responsible gaming tools, monitor the effectiveness of our player intervention systems, and update our policies as best practices in the industry evolve.
If you are reading this page because you or someone you care about may be struggling with gaming habits, please know that reaching out is the right call. by888's support team is here 24 hours a day, 7 days a week — contact us via live chat. We will help you access the right tools promptly and with complete confidentiality.
The best time to configure your deposit limits, loss limits, and session reminders is before you start your next gaming session — not after. Log in to your by888 account now and take two minutes to set up your safety controls.